Supply Chain Transformation

Whether digitalization, rationalization, or operational improvement by orienting employees around a compelling opportunity and empowering and engaging more people across the organization, Kotter helps our clients achieve transformation at unprecedented speed and scale. With more ideas and an enhanced execution muscle, our work bridges the gap between strategy and high-impact business results.

Customer Centricity

Illuminating line of sight to customer needs particularly in an environment of channel disintermediation, our outside-in approach engages a broad employee base to respond to rapidly shifting consumer behavior by aligning new behaviors, structures, processes, and systems around a clear view of customer value as the ultimate outcome.

Digital Transformation

Automation and digitalization in the manufacturing space are often met with resistance and fear. Many investments in new technology fall short because this resistance leads to inadequate adoption of the new tools. By engaging the entire organization in the change process, Kotter helps clients create a movement of empowered employees who not only ensure successful adoption, but also accelerate the value and impact of technology implementation.

Enabling More Innovation and Greater Speed-to-Market

The key to greater innovation in an environment of change and uncertainty is the activation of more leadership. By removing structural, process, and policy barriers, and by engaging beyond the usual suspects, Kotter enables teams to move with urgency, agility, and creativity. These efforts are further enhanced by developing management systems that are adapted to the speed and agility required for success in the 21st century.

M&A Integration

Led by an early and intentional focus on culture as an enabler of the desired business outcome, Kotter engages legacy organizations to align around the promise of what is possible as a new entity, reinforcing new cultural norms to support an accelerated speed-to-value realization and reduce lags in productivity.

Culture Transformation

The link between culture and business performance has been well established through research going back almost half a century. High performance requires cultures that are a fit to the current strategy, and most importantly are adaptable to changes in the environment. Evolving culture is exceptionally difficult when it is strong – as is often the case in manufacturing. Our approach starts with actions and behaviors that deliver better results, which – when recognized and reinforced – form new habits and eventually an evolved culture.